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Global Freight Management
Overview & Challenge
Global Freight Management is a third-party logistics (3PL) provider that offers complete warehousing and distribution services for a diversified list of companies, including an internet retailer of toy trains, cars, and airplanes through their Canterbury, UK warehouse.
The internet orders have increased over time, and customers expect to receive the orders quickly. With the increasing orders, Global Freight Management needed to improve their capacity to pick the small orders.
Before the facility was automated, those orders were picked by associates who pushed and pulled trolleys. This was physically tough on associates, as the trolleys would hit and run over their ankles and feet while they brought the trolleys over to the packers, unloaded it, and then took another trolley back out into the aisles for more picks.
As the team considered options on how to increase their order capacity, Will Todd, Director of Global Freight Management Hersden researched robotics and came across Locus Robotics in his search. The sales representative at Locus took Will to a client to see the LocusBots in person and when Will saw the bots in action and spoke to the customer, he was sold on the Locus solution