Home > nGroup Achieves 229% Productivity Gain in Reverse Logistics with Locus Robotics

nGroup Achieves 229% Productivity Gain in Reverse Logistics with Locus Robotics

nGroup Performance Partners partnered with Locus Robotics and Optoro to improve productivity, accuracy, and safety in its reverse logistics putaway operation.

nGroup case study
229%
Increased productivity
1 million
Units put away monthly
285
Lines per hour, up from 124
1+ year
Without an OSHA-reportable incident

The Challenge

At its 1 million-square-foot Franklin, IN facility, nGroup Performance Partners relied on employees manually pushing heavy baker’s carts across 30,000 square feet of warehouse space to more than 500 Gaylord locations. This created physical strain, traffic, safety concerns, and inefficiencies in the returned-goods putaway process, prompting the need for a solution that could improve productivity, accuracy, and workplace safety.

The Solution

nGroup Performance Partners chose Locus Robotics to automate its putaway process, supported by seamless integration with Optoro’s returns optimization platform. The solution reduced manual cart movement, improved workflow efficiency, and helped the team reach an average of 285 UPH, more than a year without an OSHA-reportable incident, and close to 1 million units put away monthly.

nGroup operations

The Results

  • 229% Productivity Increase: Locus Robots enabled nGroup to go from 124 to 285 lines per hour, achieving close to 1 million units put away monthly.
  • Enhanced Accuracy: Improved transaction accuracy and reduced errors.
  • Improved Safety: Over a year without an OSHA-reportable incident.
  • Higher Employee Satisfaction: Reduced physical strain, boosting morale.

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