Locus Robotics

How Retailers Build Trust Through Automation

How Retailers Build Trust Through Automation

In today’s retail environment, brand trust isn’t built by marketing alone — it’s reinforced or broken every time an order ships.  

As customer expectations rise and fulfillment operations face increasing pressure from peak demand, promotions, and disruption, retailers must deliver with speed, accuracy, and consistency to protect the brand promise. Automation is no longer just a cost lever — it’s a strategic enabler of operational confidence.  

View the on-demand version of Locus Robotics' fireside chat with Radial as we explore how modern retailers use robotics automation to strengthen fulfillment performance and build trust at scale.  

In this candid conversation, Radial will share their automation journey — from the challenges that sparked adoption to the operational transformation and measurable results achieved with Locus Robotics. The discussion will highlight real-world lessons, best practices, and the human side of innovation, offering a behind-the-scenes look at how confident operations drive confident brands.  

What you will take away:

  • Retail trends expected in 2026 
  • How delivery speed, accuracy, and consistency directly shape brand perception  
  • Why fulfillment failures erode customer trust faster than marketing can rebuild it  
  • How automation creates resilience and confidence during peaks, promotions, and disruption  
  • What it takes to scale robotics successfully through partnership and people-first change  

This session is designed for retail and supply chain leaders looking to move beyond pilots and build fulfillment operations that protect — and elevate — the brand experience. 

Locus Robotics and Radial Webinar on Brand Promise